MS-740 Exam - Troubleshooting Microsoft Teams - Retired

Requirements / Skills Required for taking MS-740 exam:

This, MS-740 training course is designed to help you in passing the exam MS-740: Troubleshooting Microsoft Teams. Before attempting the exam, below are the recommended skills expected from Microsoft.

Troubleshooting Skills:

Microsoft is certifying candidates who have good experience in troubleshooting Microsoft teams environment such as:

• Methods to troubleshoot teams environments faster
• Analyze the telemetry and Log data to identify the root cause
• Troubleshooting deployment-related issues
• Tuning the overall performance of MS teams.

Networking Knowledge required:

Candidates who are appearing for this exam should also have basic networking knowledge on:

• Fundamentals of Microsoft Azure
• Telephony
• Powershell
• Data storage
• API’s
• Security of Apps
• Authentication & Authorization
• Security and Compliance
• Debugging
• Performance Tuning and monitoring

What you'll learn in the MS-740 certification exam?

For this MS-740 exam, you have to learn and excel in the below exam topics. By undergoing this exam, you will be able to troubleshoot Microsoft Teams at an advanced level.

• Troubleshoot Microsoft Teams voice issues: It will cover around 20-25% of exam domain and you will learn about how to troubleshoot  audio and video flow issues, emergency calling issues and direct routing issues.

• Troubleshoot issues with Microsoft Teams meetings and live events: It may cover around 20–25% of the domain and you can become familiar with troubleshooting the meetings and live events issues, team services, Teams client issues and messaging issues.

• Troubleshoot federation issues: This part covers around 5–10% of the certification questions and here you might be questioned on how to Troubleshoot issues interoperating with Skype and Teams federation issues.

• Troubleshoot issues signing into Microsoft Teams: This section may cover around 10–15% of exam questions and you can get questions on Troubleshoot account and network issues ,  Troubleshoot member sign-in issues and Troubleshoot guest access issues.

• Troubleshoot teams and channels: It will cover around 10–15% of domain and it covers the following topics such as how to troubleshoot application and team channels.

• Troubleshoot issues with files: It will cover around 15–20% of the domain and it might contain the information on how to troubleshoot person-to-person (P2P) private chat files issues, including access and sharing issues, file issues for private and public channels.

Who should take the MS-740 certification exam?

If you are a Microsoft Support engineer
This Exam MS-740: Troubleshooting Microsoft teams are designed by Microsoft to assess the skills of a support engineer and recognize them as certified Microsoft Teams support engineers. If you are working in such a support role and have Azure/Cloud networking-related knowledge, this certification helps directly in uplifting your Microsoft support engineer career.

A Beginner in Microsoft Teams
If you have enough knowledge in administering Microsoft teams and looking to upgrade your career as a support engineer, you may attempt this MS-740 certification. Even if you are not experienced, you can still take this exam by studying the MS-740 guides and practice tests.

How do I prepare for the MS-740 exam?

Step-1:Become familiar with the MS-740 exam objectives clearly and identify your learning requirements. You can try out a study guide or video course on MS-740 certification.

Step-2:Test your skills with free practice test questions and re-check your skill gap on troubleshooting Microsoft teams.

Step-3: Spend more time on improvising your skills and keep trying the practice tests until you are fully confident enough before taking the actual exam. Microsoft always recommended taking the MS-740 practice tests and enough preparation before attempting the real exam to avoid exam failures.